To
the
Commissioner of Security
Bureau
of Civil Aviation Security
A" Wing, I st - III
rd floors, Janpath Bhawan, Janpath
New Delhi 110001
India
And to whomever
else it may concern, and it must concern many.
Subject: Irrationality, flaws and waste in passenger security checks at Indian airports
Dear Madams and Sirs,
With the
greatest possible respect, I would like to share with you four observations on
passenger security checks at Indian airports, made after multiple airplane
trips within, to and from India. In summary, these are:
1. Irrational stamping of cabin-baggage
tags
2. Ridiculous, redundant ticket and
identification check at airport entrance
3. Wasteful walkthrough metal detector
4. Shameful and dangerous assignment of privileges
for the few
I believe
these observations, outlined below in a structured manner listing the context,
specifying the issue, suggesting a solution and associated costs and benefits,
are serious enough to merit immediate debate and action.
1. Irrational stamping of cabin-baggage tags
Context: Airport
passengers, when being subjected to security screening of their cabin-baggage,
are asked to attach a tag to their articles of cabin-baggage. Cabin-baggage is
then passed through a machine which presumably allows security personnel to
detect undesired content. If nothing objectionable is found, then a guard
stamps the tag. Later, just before passengers enter the aircraft, another guard
checks that each piece of cabin-baggage carried by passengers has a tag, and
that these tags are stamped.
Issue: This entire
stamping and checking of tags is irrational, as the tags are easily attached
and removed from a piece of cabin-baggage, without affecting the integrity of
the stamp. If Bobby is the one who has managed to sneak a piece of
cabin-baggage unchecked through security, he can ask his friend Rob to give him
his tag (Rob can throw away his innocent bag, or put it into another bag), or
steal it from any one of his thousand co-passengers who are wandering through
the shops and cafes of the airport, or pick up one fallen on the floor. Not
that Bobby, the scheming perpetrator in our hypothetical example, needs anyone
else. He can take an almost empty bag through security, legitimately getting a
stamped tag at the end of the rigmarole. Later, he places the other bag, the
one containing the prohibited stuff, inside the stamped-tag-carrying-bag, and
voila – he his permitted to board the aircraft.
Potential solution:
Dispense with the meaningless bag tagging, stamping and checking of tags.
Implementation effort:
None.
Potential gain:
Savings in time. Savings of manpower. Less discomfort to passengers. A saving
of paper. A reduction in waste that needs to be disposed. Cleaner airport
terminals. Removing a redundant check also means increasing the focus given to
the sensible checks.
2. Ridiculous, redundant ticket and identification check at airport entrance
Context: At the
entrance to airports, stands a security guard who demands of airport passengers
that they produce personal identification papers, as well as some sort of
printed paper which suggests they have a flight on the day, from that airport.
The identification is not checked against any sort of electronic database. The
“proof of flight” is often an A4 piece of paper with flight information, not
standardized across airlines and travel agents, and is also not subjected to an
electronic verification.
Issue: The “proof
of flight” paper could be forged by a nine-year-old child with access to a less
than state-of-the-art word processor, and a dot-matrix printer. Thus, checking
the “proof of flight” is utterly useless. The identification check is not
dazzling in its value either, as there is no electronic cross-check made with a
“list of those to be apprehended”. Here, of course, we assume that the security
guard, i.e. all security guards at all entrances of all airports, does not have
in his head a list of all those who are to be denied air travel at Indian
airports.
Potential solution:
Dispense with the “identification papers” and “proof of flight” requirement at
airport entrances entirely. Note that
both bona fides are checked later, in any case. Note that this is the
practice at many, if not all, European airports. Alternately, ask airlines for
a roster of passengers, and cross check the identification papers of the passenger
with this roster; furthermore, ask security agencies for a list of undesirable
passengers, and cross-check identification also with this list.
Implementation effort:
The first solution is free of cost. The second solution would involve massive
investments in information technology systems, and would have serious privacy
implications.
Potential gain:
Saving of manpower, saving of time. Removing a redundant check also means
increasing the focus given to the sensible checks. Less discomfort to
passengers.
3. Wasteful walkthrough metal detector
Context: Airport
passengers, when being subjected to personal security screening, are asked to
walk through a rectangular frame, which purportedly detects the presence of
metallic objects, emitting a beep when doing so. A few seconds later, the
airport passenger is asked to mount a platform where a security guard uses a
hand-held metal detector on the passenger, in addition to manually frisking him
or her. This second step is performed
irrespective of whether the walkthrough metal detector beeped or not.
Issue: Given that
the security guard checks the airport passenger with a hand-held
metal-detector, and also hand-frisks him or her, the walkthrough metal detector
serves absolutely no purpose.
Potential solution:
One solution is to simply get rid of the walkthrough metal detectors. Another
solution, one which would mirror the practice at almost every airport in
Europe, would be to use a combination of the walkthrough metal detector and the
manual checking, i.e. when the walkthrough metal detector goes beep, the security
guard checks the passenger manually; when the walkthrough metal detector does
not go beep, the security guard waves the passenger through, without touching
him or her, without waving a second metal-detector at him or her. When choosing
this latter option, one has to test that the walkthrough metal detectors are
fit for purpose, i.e. actually do detect metal and beep loud enough – but this
is an implicit requirement for all equipment at airports, including the engines
of aircraft.
Implementation effort:
None; except minimal effort to appropriately instruct guards to change
behavior, in case the second solution is opted for.
Potential gain:
Less discomfort to passengers, less chances of the government or the airport
being subjected to sexual harassment suits on account of reduced physical
probing of passengers, saving of time, less work for security personnel. That’s
if the sensible, second option is chosen. If the first option, then we have
reduced noise levels at the airport, and it is less cluttered, and massive
electricity savings, over time, when one considers how many metal detectors
remain switched on at airports across the world’s seventh largest country.
4. Shameful and dangerous assignment of privileges for the few
Context: The Bureau
of Civil Aviation Security lists, on publicly displayed signs at airports, no
less than 22 categories of passengers who are exempted from pre-embarkation
security checks. The list starts off with the President of the Republic, hits
judges of the Supreme Court, and chief ministers of states et cetera. Number 20
is His Holiness, the Dalai Lama. There is only one person who is listed by
name, and not as a consequence of office held. This is Number 22, Mr. Robert
Vadra, son-in-law of Ms. Sonia Gandhi, daughter-in-law of a former Prime
Minister of India, who, in turn, was the daughter of a former Prime Minister of
India. The sign goes on to state, apparently unaware of the irony, “….except the categories specified above….all
other categories….are to be subjected to pre-embarkation security checks without making any exception in any
particular case”.
Issue: The 22
categories result in an undisclosed number of individuals who are entitled to
refuse security checks. This is an obvious security loophole, given that one
would be hard-pressed to expect security personnel to be aware of all chief
ministers, governors and chief justices of 35 states and union territories, not
to mention the visiting ministers of all African and South American countries.
Apart from the security aspect, in no other free country would one find such a
sign that sets a few above the many. This sign is yet another clear indication
that India is still in chains.
Potential solution:
Either change the Constitution of India which embarrassingly insists on
securing to its citizens “equality of status” and “dignity of the individual”,
or ask the sons-in-law and great-grandsons of prime ministers and party
officials et cetera to patiently stand in a queue like the rest of us unwashed
masses – whichever is the easier option, of course.
Implementation effort: Let
us assume that we will leave the Constitution alone. Then, on the one hand, it
merely involves putting up a sign which says, “These rules are meant to ensure
our common security, and are applicable to all. Please do not embarrass us, and
the billion-plus denizens of this unhappy country, by demanding an exception”.
On the other hand, it is a seminal shift in thinking from a slave-society to
that of free men, and might need a lot of marketing spend to raise awareness,
among public servants, and among servants of the public.
Potential gain:
The world’s largest democracy has one less thing to be ashamed of, and
confidence in airport security increases.
Of course, it
is possible that the four practices I seek to change here have ramifications
and uses which I have not been able to fathom. In that case, I shall look forward
to your response disputing my facts or ridiculing flaws in my logic. If,
however, I am spot on, then I expect that it is your duty to act.
With democratic greetings,